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Visualization mechanisms for crowdsourcing information in emergency coordination

 
: Simões Júnior, P.; Novais, R.; Vieira, V.; Pedraza, L.G.; Mendonça, M.; Villela, K.

:

Kronbauer, A.H. ; Association for Computing Machinery -ACM-:
14th Brazilian Symposium on Human Factors in Computing Systems, IHC 2015. Proceedings : Salvador, Brazil, 3rd - 6th November 2015
New York: ACM, 2015 (ACM International Conference Proceeding Series)
ISBN: 978-1-4503-5362-5
Art. 35
Brazilian Symposium on Human Factors in Computing Systems (IHC) <14, 2015, Salvador>
Englisch
Konferenzbeitrag
Fraunhofer IESE ()

Abstract
To perform emergency coordination, people in a command centre need to process a large amount of data about the incident to make decisions, generally, under time pressure. A main challenge is to quickly obtain contextual information about the situation, which can be obtained from people in the place of the incident, in a crowdsourcing manner. This paper presents our investigation about visualization mechanisms to support command centres on analysing crowdsourcing information regarding emergency situations. As contributions, we highlight: 1) discussion of existing visualization mechanisms and their support on emergency management; 2) prototype of the Emergency Response Toolkit (ERTK), a set of tools to support command centres on using information from the crowd, e.g. in large-scale events; and 3) evaluation of ERTK and its visualization mechanisms with 11 emergency experts, in Brazil, Austria and Spain, collecting feedback to improve information visualization for emergency management.

: http://publica.fraunhofer.de/dokumente/N-537563.html