Exploring the acceptance of video-based medical support

This paper reports on a study (N = 471) exploring the acceptance of video-based home monitoring systems as well as criteria influencing their acceptance. While most participants stated that they would home monitoring solutions under certain conditions, the majority of participants is rather reluctant to use systems that transmit visual and acoustical information to remote medical personnel. Besides age, most user characteristics, which played important roles in technology acceptance research for many years, do not appear to be decisive factors for the acceptance of electronic home-monitoring services.