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Insights into personal ICT use: Understanding continuance and discontinuance of wearable self-tracking devices

: Buchwald, Arne; Letner, Albert; Urbach, Nils; Entreß-Fürsteneck, Matthias von

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Bednar, P.M. ; Association for Information Systems -AIS-:
26th European Conference on Information Systems, ECIS 2018. Proceedings. Online resource : Beyond Digitization - Facets of Socio-Technical Change; Portsmouth, UK, June 23-28, 2018
Portsmouth, 2018
Paper 37, 18 S.
European Conference on Information Systems (ECIS) <26, 2018, Portsmouth>
Konferenzbeitrag, Elektronische Publikation
Fraunhofer FIT ()
Self-Tracking; quantified-self; wearable computing; information systems continuance; information systems discontinuance; technology use; personal ICT

Wearable self-tracking devices become increasingly common in our society and reflect the trend to-wards the digitized individual. However, little is known what drives the continuance and discontinuance usage of such devices. To empirically analyze factors leading to continuance and discontinuance of wearable self-tracking device usage, we develop a conceptual model based on established post-adoption concepts and the dual-factor theory. We validate it by applying structural equation modeling on collected survey data among 357 self-tracking users. Whereas previous research focuses on predicting continuance intentions, our results reveal discontinuance to be another decisive determinant of usage behavior. Additionally, we provide insights into factors driving continuance and discontinuance intentions and derive practical implications for producers. Our results advance the theoretical dis-course on IS post-adoption behavior in a personal ICT context.