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Quality Improvement of Mobile Apps

Tool-Supported Lightweight Feedback Analyses
 
: Scherr, Simon André; Elberzhager, Frank; Müller, Lisa

:

Kuhrmann, Marco:
Product-Focused Software Process Improvement. 19th International Conference, PROFES 2018. Proceedings : Wolfsburg, Germany, November 28-30, 2018
Cham: Springer International Publishing, 2018 (Lecture Notes in Computer Science 11271)
ISBN: 978-3-030-03673-7
ISBN: 978-3-030-03672-0
ISBN: 978-3-030-03674-4
S.378-388
International Conference on Product-Focused Software Process Improvement (PROFES) <19, 2018, Wolfsburg>
Bundesministerium für Bildung und Forschung BMBF
02K14A182; Opti4Apps
Englisch
Konferenzbeitrag
Fraunhofer IESE ()
User feedback ; Product improvement ; Software release planning; Quality monitoring ; User experience

Abstract
Mobile apps have penetrated the market and are used everywhere. The success of apps also depends on user feedback as this enables users to influence other potential customers and provides new opportunities for identifying features. An efficient development process including quality assurance is obligatory for app-developing companies. However, developers also face challenges, such as short time to market, many release cycles, or low budgets for quality assurance. Therefore, we present a lightweight approach that considers textual feedback from users and a corresponding tool chain. With this, quality can be monitored and development and quality assurance decisions for upcoming sprints can be made fast and easily. Furthermore, examples of such textual analyses show how the approach can provide information to improve apps.

: http://publica.fraunhofer.de/dokumente/N-528017.html