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Eliciting requirements for a adaptive decision support system through structured user interviews

 
: Weibelzahl, S.; Jedlitschka, A.; Ayari, B.

Weibelzahl, S.:
Fourth International Conference on Adaptive Hypermedia and Adaptive Web-Based Systems - AH 2006. Proceedings of Workshops
Dublin: National College of Ireland, 2006
S.470-478
International Conference on Adaptive Hypermedia and Adaptive Web-Based Systems (AH) <4, 2006, Dublin>
Workshop on Application of Semantic Web Technologies for Adaptive Educational Hypermedia <4, 2006, Dublin>
Workshop on Applying Service Oriented Architectures to Adaptive Information Systems <2006, Dublin>
International Workshop on Web Personalization, Recommender Systems and Intelligent User Interfaces <2, 2006, Dublin>
Workshop on Adaptive Learning and Learning Design <2006, Dublin>
International Workshop on Authoring of Adaptive and Adaptable Hypermedia <1, 2006, Dublin>
International Workshop on Authoring of Adaptive & Adaptable Educational Hypermedia <4, 2006, Dublin>
Workshop on User-Centred Design and Evaluation of Adaptive Systems <5, 2006, Dublin>
Workshop on Social Navigation and Community-Based Adaptation Technologies <2006, Dublin>
Englisch
Konferenzbeitrag
Fraunhofer IESE ()
adaptive system; requirement elicitation; decision support system; user interview

Abstract
Eliciting user requirements at an early stage of software development can safe development time and effort. However, identify requirements for adaptivity, such as inter-individual differences in needs or preferences is not trivial. In this paper we revisit results reported in a previous paper from a methodological point of view. Using an example, we argue that scenarios in combination with structured interviews are not able to adequately identify adaptivity requirements due to reasons inherent to the method, such as the users' trust and their ability to anticipate system funtionality. We suggest that more implicit methods must be used at early development phases to obtain unbiased results.

: http://publica.fraunhofer.de/dokumente/N-51327.html