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Mobility in Later Life

Appropriation of an Integrated Transportation Platform
: Stein, M.; Meurer, J.; Boden, A.; Wulf, V.


Mark, Gloria (Ed.) ; Association for Computing Machinery -ACM-; Association for Computing Machinery -ACM-, Special Interest Group on Computer and Human Interaction -SIGCHI-:
CHI 2017, CHI Conference on Human Factors in Computing Systems. Proceedings : Denver, Colorado, USA, May 06 - 11, 2017
New York: ACM, 2017
ISBN: 978-1-4503-4655-9
Conference on Human Factors in Computing Systems (CHI) <35, 2017, Denver/Colo.>
Fraunhofer FIT ()

We present the results of a design case study focusing on supporting the daily transportation of elderly in Germany. We conceptualized, developed and studied the appropriation of a transportation information system intended to ease switching between different transportation modes. Based on a literature review and a context study with 21 interviews we explored routinized transport mode usage and barriers when switching between modes. Iteratively, we co-designed a transport platform accessible via a website, a mobile app, and an iTV app. We further looked at the appropriation of the platform into the daily lives of 19 persons. Studying the appropriation highlighted different factors that facilitate the adoption of alternative transport options. The factors included reducing uncertainty, complementing transport information with context information (e.g. weather) and providing informational access based on the user's preferences as well as fitting in with the situational needs (activity related).