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Chances for urban electromobility. Field test of intermodal travel system and effect on usage intention

: Himmel, Simon; Zaunbrecher, Barbara; Ziefle, Martina; Beutel, Markus Christian


Marcus, A.:
Design, User Experience, and Usability: Novel User Experiences. 5th International Conference, DUXU 2016 : Held as Part of HCI International 2016, Toronto, Canada, July 17-22, 2016, Proceedings, Part II
Cham: Springer International Publishing, 2016 (Lecture Notes in Computer Science 9747)
ISBN: 978-3-319-40354-0 (Print)
ISBN: 978-3-319-40355-7 (Online)
International Conference on Design, User Experience, and Usability (DUXU) <5, 2016, Toronto>
International Conference on Human-Computer Interaction (HCI International) <18, 2016, Toronto>
Fraunhofer FIT ()

With growing cities, challenges of climate change, and ambitions for energy transition, innovations in urban mobility are inevitable. On the one hand, fossil-fueled vehicles are polluting the cities and could be substituted with electric cars. On the other hand, the sheer number of vehicles has to decrease and public transport needs to be enhanced. A possible solution addressing all challenges in one fully integrated concept is “Mobility Broker”, which combines electric car and bike sharing with public transport in one intermodal traveling system. However, adoption and changes in mobility behavior are crucial for implementing new concepts. In this research, a prototype evaluation by 10 participants using the system for 2 months is presented. The usability of the system as well as the change in attitudes and usage intention before and after the hands-on experience is analyzed. The overall evaluation for intermodal traveling was positive but usability and a reliable infrastructure are crucial factors for usage adoption.