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Applying human-centered design methods in industry - a field report

Paper presented at the International Conference on Knowledge Technologies and Data-Driven Business, i-KNOW 2016, October 18-19, 2016, Graz, Austria
: Büttner, Sebastian; Röcker, Carsten

Volltext urn:nbn:de:0011-n-4351655 (10 MByte PDF)
MD5 Fingerprint: a102b9b2782f4cbb6563c6bb165dea93
Erstellt am: 16.2.2017

2016, 4 S.
International Conference on Knowledge Technologies and Data-Driven Business (i-KNOW) <16, 2016, Graz>
Vortrag, Elektronische Publikation
Fraunhofer IOSB ()
design method; human-centered design; Industrial Human-Computer Interaction; industry 4.0

Human-centered design methods are nowadays widely used in the design of consumer products. These methods aim at designing products with a high usability and a positive user experience (UX). However, in the domain of the design of industrial machines, design is often driven by functional requirements mostly neglecting the usability and user experience of products. Together with a medium-sized manufacturer of industrial laundry machines we applied the human-centered design process in an industrial context. In this field report, we describe the human-centered design methods applied in the project, the adaptations we had to make in the process and the challenges and opportunities for applying human-centered design in an industrial environment in general.