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IDNS - Towards the Integration of Public and Commercial Services in Citizen Centered Digital Networks

: Bauer, K.M.

Verrue, R.:
4th European Digital Cities Conference 1998. Proceedings. Changing Patterns of Urban Life : 29-30 October 1998, Salzburg
Bruxelles: EDC, 1998
European Digital Cities Conference <4, 1998, Salzburg>
Fraunhofer IGD ()
public administration service; online services; database; NACE; Electronic Commerce

Public administration services are important for nearly all citizens as well as for companies and institutions. In the past, it has been a time-consuming and often frustating work to deal with public authorities. Centralised structures of the administration and old-fashioned communication techniques are still a major problem for modern, customer-oriented public services. Even worse, citizens still get little help from the administrations and have to organise the co-operation of public institutions and private companies on their own. But things begin to change now. The wide-spread use of up-to-date technology, e.g. computers and the Internet, as well as the co-operation with the private sector, like commercial companies, is evolving rapidly.
Currently, an innovative approach to this field in under development by the City of Darmstadt, Germany, in co-operation with IDNS-Administration.Com, a Darmstadt-based start-up company, and the Computer Graphics Center (ZGDV).