Fraunhofer-Gesellschaft

Publica

Hier finden Sie wissenschaftliche Publikationen aus den Fraunhofer-Instituten.

Understanding the Internet of Things. A conceptualisation of Business-to-Thing (B2T) interactions

 
: Kees, Alexandra; Oberlaender, Anna Maria; Roeglinger, Maximilian; Rosemann, Michael

:

Association for Information Systems -AIS-:
23rd European Conference on Information Systems, ECIS 2015. Online resource : Completed Research Papers, 26 - 29 May 2015, Münster
AIS Electronic Library (AISeL), 2015
http://aisel.aisnet.org/ecis2015_cr/
ISBN: 978-3-00-050284-2
Paper 92
European Conference on Information Systems (ECIS) <23, 2015, Münster>
Englisch
Konferenzbeitrag
Fraunhofer FIT ()
B2T; Business-to-Thing; composition of patterns; digitisation; Interaction Patterns; Internet of Things; speech act theory

Abstract
The Internet of Things is widely regarded as one of the most disruptive technologies as it integrates Internet-enabled physical objects into the networked society and makes these objects increasingly autonomous partners in digitised value chains. After transforming internal processes and enhancing efficiency, the Internet of Things yields the potential to transform traditional business-to-customer interactions in a way previously not thought of. Remote patient monitoring, predictive maintenance, and automatic car repair are only some innovative examples. This paper contributes to the conceptualisation of the emerging business relationships based on such empowered smart things by proposing a series of core and advanced business-to-thing (B2T) interaction patterns. The core patterns named C2T-Only, B2T-Only, Customer-Centred, Business-Centred, Thing-Centred, and All-In B2T classify alternative interactions between businesses, customers, and smart things, using the connected car as an ongoing case and Uber as an example to demonstrate how patters can be composed. The proposed patterns demonstrate the affordances of integrating smart things into the networked society and sensitise for the emergence of B2T interactions.

: http://publica.fraunhofer.de/dokumente/N-392004.html