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User experience concept exploration - user needs as a source for innovation

 
: Fronemann, Nora; Peissner, Matthias

:

Roto, V. ; Association for Computing Machinery -ACM-, Special Interest Group on Computer and Human Interaction -SIGCHI-:
NordiCHI 2014, 8th Nordic Conference on Human-Computer Interaction: Fun, fast, foundational. Proceedings : Helsinki, Finland - October 26 - 30, 2014
New York: ACM, 2014
ISBN: 978-1-4503-2542-4
S.727-736
Nordic Conference on Human-Computer Interaction (NordiCHI) <8, 2014, Helsinki>
Englisch
Konferenzbeitrag
Fraunhofer IAO ()

Abstract
We present a novel method for user-driven innovation: theUser Experience Concept Exploration. The method relies on a User Experience (UX) framework which assumes that a positive UX can be created by fulfilling basic human needs. Users are actively involved in the ideation and design process to support the generation of innovative product features that address individual needs and actual contexts of use. After introducing the UX Concept Exploration and its theoretical underpinnings, the paper describes an empirical study evaluating the effectiveness oft he method. The results show that the method is able to assess the most promising user-generated product features and combine them into a new concept which can enhance the positive user experience of a product.

: http://publica.fraunhofer.de/dokumente/N-323450.html