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Research on how to introduce the PSS engineering into industry

: Nguyen, H.-N.; Schnürmacher, C.; Stark, R.

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Procedia CIRP 16 (2014), S.74-79
ISSN: 2212-8271
Conference on Industrial Product-Service Systems (IPS2) <6, 2014,Windsor>
Konferenzbeitrag, Zeitschriftenaufsatz, Elektronische Publikation
Fraunhofer IPK ()

The integrated offering of industrial products and services is an important opportunity for companies to differentiate themselves from their competitors and thus increasing their competitiveness. To support the development of the novel solutions, Müller has introduced the PSS development methodology, which proposes different methods for PSS development [2–5]. To introduce these methods into industry an appropriate approach is required. This approach has been developed within the Collaborative Research Center Transregio 29 (CRC TR29) based on the findings of collaboration work with experts in the field of organizational change management, the communication with other CRC TR29 partners and numerous impulses from literature. The approach describes the introduction process, which includes an analysis of the corporate culture, the assignment of the needed knowledge to the involved players, the concrete introduction modules with chosen teaching methods and the establishment of a support organization for the development process. The detailed description of the process of introducing PSS development methodology, its evaluation process and the derived findings will be presented in detail in this paper.