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Efficiency of a video and a tutorial in teaching older adults to interact with smartphones

: Ribeiro, Jorge; Correia de Barros, Ana


Stephanidis, C.:
Universal access in human-computer interaction. Universal access to information and knowledge. Pt.3 : 8th international conference, UAHCI 2014, held as part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014, proceedings
Cham: Springer International Publishing, 2014 (Lecture Notes in Computer Science 8515)
ISBN: 978-3-319-07445-0 (Print)
ISBN: 978-3-319-07446-7 (Online)
International Conference on Universal Access in Human-Computer Interaction (UAHCI) <8, 2014, Heraklion>
International Conference on Human-Computer Interaction (HCI International) <16, 2014, Heraklion>
Fraunhofer AICOS ()
Smartphone; learning; older adult; instructional method

While smartphones and tablets increasingly offer the possibility to act as healthcare devices, older adults, who may benefit from these new technologies, might be left behind due to technological illiteracy and lack of proper instructions. This study documents an experiment to evaluate and compare different instructional methods to teach older adults to perform a task on a smartphone. Although we did find that older adults were able to learn, no significant differences between instructional methods were found, and retention period is not known. The qualitative analysis suggests some influence of the users' initial perception of task difficulty over task performance.