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How to tag it right? Semi-automatic support for email management

: Dolata, M.; Jeners, N.; Prinz, W.


Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering -ICST-, Brussels; Institute of Electrical and Electronics Engineers -IEEE-:
9th International Conference on Collaborative Computing: Networking, Applications and Worksharing, COLLABORATECOM 2013. Proceedings : 20-23 October 2013, Austin, Texas
Piscataway, NJ: IEEE, 2013
ISBN: 978-1-936968-92-3
International Conference on Collaborative Computing - Networking, Applications and Worksharing (CollaborateCom) <9, 2013, Austin/Tex.>
Fraunhofer FIT ()

Smarting-up email processing is a challenging task. Users file or retrieve multiple messages every day, while receiving little support from most popular email clients. Incorporating semi-automatic sorting into existing applications can help users with their daily work through more efficient organization and more effective search. Successful and seamless integration of tagging into existing email solutions requires exact analysis of user practices, needs and considerations, which are addressed and discussed in this contribution.