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2000
Conference Paper
Titel
Descriptive Process Modeling in an Industrial Environment. Experiences and Guidelines
Abstract
Process modeling is a key activity in process improvement to understand the software process, for instance to detect weaknessesin the process or to allow estimation. A major problem when process modeling is done in industrial environment is obtaining access to the information needed. This paper describes experience from descriptive process modeling in an industrial environment and reports problems and difficulties encountered in acquiring and formalizing that knowledge. From the experience, guidelines for descriptive process modeling activities, especially for process knowledge acquisition, are derived.