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Adaptation of the service self checklist for industrial product-service systems

: Akasaka, F.; Nguyen, H.N.; Nemoto, Y.; Lenz, B.; Shimomura, Y.; Stark, R.


Shimomura, Y. ; International Academy for Production Engineering -CIRP-, Paris:
The Philosopher's Stone for Sustainability. 4th CIRP International Conference on Industrial Product-Service Systems 2012. Proceedings : Tokyo, Japan, November 8th - 9th, 2012
Berlin: Springer, 2013 (Lecture Notes in Production Engineering)
ISBN: 978-3-642-32846-6 (Print)
ISBN: 978-3-642-32847-3 (Online)
ISBN: 3-642-32846-6
International Conference on Industrial Product-Service Systems <4, 2012, Tokyo>
Fraunhofer IPK ()
business model for product service systems; economic aspects of product service systems; IPS 2 2012; industrial product-service systems; product service system engineering; strategies for product service systems

This paper proposes a new approach to evaluate potential IPS2 using the Service Self Checklist (SSC). The SSC enables an effective and reasonable evaluation of services in multiple aspects. To confirm the applicability of the SSC for a B2B case and also to identify the requirements of the B2B area in general, a workshop has been carried out, where the SSC was applied to an IPS2 showcase. Based on the results of the workshop, the extended SSC has been developed. The effectiveness of the extended SSC is presented with the same IPS2 showcase.