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2012
Conference Paper
Titel
Indicator-based method for increasing IT efficiency
Abstract
The growth strategy "Europe 2020" set out by the European Commission primarily builds on smart, sustainable and inclusive growth for the European economy. One goal is the efficient use of information and communication technology (ICT). To be able to increase IT efficiency, it is absolutely necessary to identify the potential for optimization and to take the right actions for IT efficiency improvement. In practice, a standardized approach is missing to improve IT efficiency. The present paper introduces a scientific approach which addresses SMEs (small and medium enterprises) and puts them in a position to develop actions for improving IT efficiency using a standardized method based on indicators.