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Research project ePOD@Home: Electronic proof of delivery at point of delivery

: Wibbeling, Sebastian


Clausen, Uwe (Ed.); Ten Hompel, Michael (Ed.); Klumpp, Matthias (Ed.):
Efficiency and logistics
Berlin: Springer, 2013 (Lecture Notes in Logistics)
ISBN: 978-3-642-32837-4 (Print)
ISBN: 978-3-642-32838-1 (Online)
ISBN: 3-642-32837-7
Aufsatz in Buch
Fraunhofer IML ()
electronic proof of delivery; point of delivery; delivery process; E-Commerce; online mail order; electronic identification document; nPA; electronic identification; mobile offline eID system

The rising interest in the internet throughout the world is attributable to its broad spectrum of applications. One business sector that is increasingly gaining more attention is E-Commerce. Increasing demand as well as the expansion of the range of articles will change the demands on logistics processes in the future. In particular, it is shippers and logistics service providers that will have to answer these new, individual demands and examine their existing ordering and delivery processes. Against the backdrop of products that are sensitive or expensive for customers, the topics of security and efficiency are gaining importance in the ordering and delivery process for shippers and customers alike. In order to further increase the appeal of E-Commerce and activate undeveloped potential, more consistent ordering and delivery processes are required. The ePOD@Home research project supports this approach through the development of an economically credible overall process.