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ISO 9000:2000 - how to benefit?

: Dutschke, W.; Heiler, H.; Mannuß, O.; Schloske, A.

Gyenge, C. ; Technical University of Cluj-Napoca:
Annals of MTeM for 2003 & Proceedings of the 6th International MTeM Conference : Modern Technologies in Manufacturing, 2nd - 4th October 2003, Cluj-Napoca, Romania
Cluj-Napoca, 2003
ISBN: 973-656-490-8
International MTeM Conference <6, 2003, Cluj-Napoca, Romania>
Fraunhofer IPA ()
ISO 9000; Qualitätsmanagementsystem; Ablauforganisation; Visualisierung; Optimierung

Experiences with the old ISO 9000-9004 especially in the automotive industry led to the process orientated ISO 9000:2000. This paper deals with their attributes and advantages, the components, essentials and postulates of the new standard. The special focus is the process and its meaning for the workflow management. At last some relevant software tools are considered.