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The development of customer orientated and competitive products by using the method Quality Function Deploment (QFD)

QFD step by step
: Schloske, A.

Gyenge, C. ; Technical University of Cluj-Napoca:
Annals of MTeM for 2003 & Proceedings of the 6th International MTeM Conference : Modern Technologies in Manufacturing, 2nd - 4th October 2003, Cluj-Napoca, Romania
Cluj-Napoca, 2003
ISBN: 973-656-490-8
International MTeM Conference <6, 2003, Cluj-Napoca, Romania>
Fraunhofer IPA ()
Benchmarking; Kundenorientierung; quality function deployment (QFD); Produktentwicklung

The success of new product depends beside the quality on the fulfilment of the customer's demands and the advantage against the competitors. The method Quality Function Deployment (QFD) supports systematically the development of customer orientated and competitive product. This paper describes briefly the steps of a QFD.