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Integration of various IT systems and sensor information for the handling of RFID-enabled catering goods in the aviation domain

: Scheiding, F.; Vidackovic, K.; Tönnies, F.; Becker, R.

Filipe, J. ; Institute for Systems and Technologies of Information, Control and Communication -INSTICC-, Setubal:
WEBIST 2011, 7th International Conference on Web Information Systems and Technologies. Proceedings : Noordwijkerhout, The Netherlands, May 6 - 9, 2011
Setúbal: INSTICC, 2011
ISBN: 978-989-8425-51-5
International Conference on Web Information Systems and Technologies (WEBIST) <7, 2011, Noordwijkerhout>
Fraunhofer IAO ()

The paper describes the main results of a research project as a use case for cross-company system integration in the airline catering domain. Especially the connections of IT systems of different process participants and sensor information along the catering supply chain as well as the replacement of paperbased lists are among the achievements. Today, airline caterers suffer the lack of information and the laborious data transfer to their corresponding IT systems. On the other side, airlines have no overview about the quality of the catering process. Besides, they also have a lack of information concerning important facts like the stock of trolleys or high-value catering goods. The paper shows a solution for the integration and better analysis options by using RFID tags on the catering trolleys, middleware software and XML files for the information flow and a monitoring dashboard to visualize up-to-date statistics for the management of resources.