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User study: Involving civilians by smart phones during emergency situations

: Al-Akkad, A.; Zimmermann, A.

Postprint urn:nbn:de:0011-n-1629966 (225 KByte PDF)
MD5 Fingerprint: 1d95e001b03fb67b6367679910d3cd3c
Erstellt am: 25.5.2011

ISCRAM 2011, 8th International Conference on Information Systems for Crisis Response and Management. Online resource : From Early-Warning Systems to Preparedness and Training, Lisbon, Portugal, May 8-11, 2011
Lisbon, 2011
10 S.
International Conference on Information Systems for Crisis Response and Management (ISCRAM) <8, 2011, Lisbon>
Konferenzbeitrag, Elektronische Publikation
Fraunhofer FIT ()
user study; Bystander Intervention; semi-structured interviews; mobile sensing

This paper concerns a preliminary user study to determine the acceptance of a mobile application that is supposed to involve civilians during emergencies. In particular, the focus is on bystanders. Their intervention during emergencies constitutes a delicate issue, since they were traditionally considered as a rather annoying party being merely observers of incidents. However, with the ubiquity and ever-increasing capabilities of cell phones there might emerge a great potential to flip the coin and to benefit from bystanders playing from now on a contributive role. To examine this hypothesis, we conducted semi-structured interviews with 24 persons. The result of our study shows that people are willing to use such mobile assisting system, and thus we take it as a positive starting signal to continue our research into this direction considering the elicited user constraints.