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Web-based e-services for manufacturing systems

: Niemann, J.; Stolz, M.; Westkämper, E.

Monostori, L. ; Hungarian Academy of Sciences, Budapest; International Federation of Automatic Control -IFAC-:
Intelligent Manufacturing Systems, IMS '03. Preprints : 7th IFAC Workshop, April 6 - 8, 2003
Budapest, 2003
Workshop on Inteligent Manufacturing Systems (IMS) <7, 2003, Budapest>
Fraunhofer IPA ()
intelligent manufacturing system; E-Service; Fertigungssystem

The paper describes how the application of new information and communication technologies in manufacturing systems and technical consumer goods gives companies the possibility to create added value services in the usage phase. In this regard, a web-based platform allows tailor-made advanced e-services to be delivered to the individual customer. The paper describes the structure of this service platform and gives templates for evaluating the monetary benefit for all partners involved in the delivery of such services.