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Finding e-business solutions with the help of a self-managed online tool

: Scheiding, F.; Stiller, M.; Finzen, J.; Dukino, C.

Filipe, J. ; Institute for Systems and Technologies of Information, Control and Communication -INSTICC-, Setubal:
WEBIST 2010, 6th International Conference on Web Information Systems and Technologies. Proceedings. Vol.2 : Valencia, Spain, April 7 - 10, 2010
Setúbal: INSTICC, 2010
ISBN: 978-989-674-025-2
International Conference on Web Information Systems and Technologies (WEBIST) <6, 2010, Valencia>
Fraunhofer IAO ()

In recent years, providers of e-business software have started tailoring their solutions to the needs of SMEs, e.g. smaller sized ERP and CRM systems. However, for many SMEs, e-business systems are still too expensive or require a lot of effort on the SME's side. As SMEs often do not employ IT-specialists who possess the necessary skills and knowledge to evaluate and select an appropriate e-business software system that fits the company's needs, the need for external support becomes evident. The eBSN eBusiness Solutions Guide is an online tool that especially helps SMEs in finding suitable e-business solutions. It is equipped with different search algorithms and offers an e-business competence calculator. The paper introduces the tool and thereby focuses on the methods and concepts to match the offers of e-business suppliers and SME needs.