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A Framework for the Continuous Monitoring and Evaluation of Improvement Programmes

 
: Birk, A.; Hamann, D.; Hartkopf, S.

Oivo, M.; Bomarius, F.:
Product focused software process improvement. Second International Conference. Proceedings PROFES 2000
Berlin: Springer, 2000 (Lecture Notes in Computer Science 1840)
ISBN: 3-540-67688-0
ISSN: 0302-9743
S.20-35 : Ill., Lit.
International Conference on Product Focused Software Process Improvement (PROFES) <2, 2000, Oulu>
Englisch
Konferenzbeitrag
Fraunhofer IESE ()
software process improvement; improvement management; improvement program; improvement monitoring; improvement control; evaluation; cost-benefit analysis; return on investment

Abstract
Systematic monitoring, control, and evaluation of improvement programmes is rarely performed. This paper introduces a monitoring and evaluation framework for improvement programmes. It was first applied in the projects PROFES and SoftQuali and is being further developed at Fraunhofer IESE. Results and experiences from the application of the approach are presented.

: http://publica.fraunhofer.de/dokumente/N-1468.html