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Enhancing experience management and process learning with moderated discourses. The indiGo approach

: Althoff, K.-D.; Becker-Kornstaedt, U.; Decker, B.; Klotz, A.; Leopold, E.; Rech, J.; Voss, A.

ECAI '02 Workshop on Knowledge Management and Organizational Memories
Lyon, 2002
10 S. : Ill., Lit.
Workshop on Knowledge Management and Organizational Memories <2002, Lyon>
European Conference on Artificial Intelligence (ECAI) <15, 2002, Lyon>
Fraunhofer IESE ()

The indiGo project aims at improving process knowledge by successive consolidation of feedback, ranging from private annotation, through structured communication in communities of practice, to improved process models and lessons learned. It develops a methodology and integrates previously independent software for process modeling, moderated discourses, experience management and text mining. Both will be evaluated in case studies.