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Value stream mapping for the optimization of maintenance processes

: Matyas, Kurt; Hagmair, Florian; Sihn, Wilfried

Sihn, W.; Kuhlang, P.; Westkämper, E. ; International Institution for Production Engineering Research -CIRP-, Paris; Fraunhofer Austria Research GmbH, Wien; TU Wien, Institute of Management Science, Division Production Engineering and System Planning:
Sustainable production and logistics in global networks : 43rd CIRP International Conference on Manufactoring Systems. 26 - 28th May 2010, Vienna, Proceedings
Wien: Neuer Wissenschaftlicher Verlag, 2010
ISBN: 978-3-7083-0686-5
International Conference on Manufacturing Systems (ICMS) <43, 2010, Wien>
Fraunhofer Austria ()
maintenance; Value Stream Mapping (VSM); Standardisierung; Prozessmanagement; Instandhaltung; standardisation of processes

In this paper, two new developed methods are combined for the optimization of maintenance processes. The first method is the development of a standard for the sequence of process steps in the implementation of various maintenance tasks.
Due to standardization, key indicators can be collected, which can be applied to individual process steps in order to make comparisons with other maintenance areas. With this logical design, key figures can be generated very simple. Areas of improvement are getting visible and the process standard is a good basis for new employees.
The method Value Stream Mapping was adapted for analysis and optimization of maintenance processes. Shorter lead times and more effective rnaintenance processes are the result. The advantage of the tool (one page mapping) is, to see the whole value stream of maintenance. Decisions can be based on facts with the focus on the customer that is the production shop floor.