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Early stage assessment of service-based business concepts

: Lay, G.; Biege, S.; Buschak, D.; Copani, G.; Marvulli, S.

Sakao, T. ; International Institution for Production Engineering Research -CIRP-, Paris:
2nd CIRP IPS2 Conference, Industrial Product-Service Systems. Proceedings : Linköping, Sweden, 14-15 April 2010
Linköping: Linköping University, Unitryck, 2010
ISBN: 978-91-7393-381-0
Industrial Product-Service Systems Conference (IPS2) <2, 2010, Linköping>
Fraunhofer ISI ()
service-based business concept; business planning; case study

In literature the positive economic effects for suppliers and customers of Industrial Product-Service Systems (IPS2) have often been described. However provider companies often struggle when it comes to realize win-win potentials. Therefore, an early stage assessment is needed to allow companies to forecast benefits, risks, costs and profits of the new business model in early stages of IPS2 planning.
It will be shown how business plans can be used to describe and assess the process, requirements and pitfalls in creating added value via IPS2. The results of two case studies of machine tool manufacturers turning into solution providers are reported.