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Care in the community

Business communities in the financial services sector
: Bullinger, H.-J.; Engstler, M.

Financial solutions international (2001), Nr.3, S.66-70
Fraunhofer IAO ()

In the modern age of e-business, digital business processes and professional knowledge management are the cornerstones for business success. This is particularly apposite for financial service companies: having expanded their strategies via multi-channel approaches and total finance strategies with partners, they have presented their staff with newer challenges. Only those financial service providers who combine the know-how and creativity of their personnel with detailed market and client information will beat the competition.