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An effective communication infrastructure for engineering cooperation

: Bullinger, H.-J.; Warschat, J.; Cebulla, T.

Hanus, D.:
ICPR 2001, 16th International Conference on Production Research. CD-ROM : 29 July - 3 August 2001, Prague, Czech Republic
Prag, 2001
ISBN: 80-02-01438-3
Kap. G 1.3, 14 S.
International Conference on Production Research (ICPR) <16, 2001, Prag>
Fraunhofer IAO ()

By an increasing distinction of the processes in product development and the heterogeneous teams arising from it, the creation for an efficient coordination and co-operation infrastructure gets still more important. The development of innovative products and processes provoke an increasing complexity in the engineering environment. So a knowledge integration is necessary which prepares an interdisciplinary co-operation. With this there exists a great demand on working in virtual structures to get the knowledge of different experts together. This efficient structures are created by the implementation of suitable communication tools. For such structures an effective communication and integration of their supporting technologies is necessary. Because of an unspecific environment especially in the early phases of product development and the importance of communication in these phases, a communication system based on the theory of speechact applies the natural interaction between two or more experts to a system. However, forms must be found as job sequences can be defined and actions could arouse in this multi-user environment. With this system of an event driven communication iteration cycles will be reduced by means of an active (a)synchronous communication environment. A semantic structure reflects main communication structures. Proofed successful communication relationships are saved and influence the further interaction. For this speech acts, which are a natural form of the human interaction serve. In engineering processes iteration cycles are minimized and with that shortenings in time and increases of qualities can be reached.
In this paper the specific boundary condition in engineering processes is shown. Therefore we will see the intergradation to multidisciplinary virtual teams and the need for an effective communication infrastructure. The theoretical basis for this is the universal defined speech act theory which will be applied to engineering processes. An application of the theory is shown and gives an impression about the possibility for a transfer of the theory.