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Transformational leadership as a driver of service innovation activities

: Gouthier, M.H.; Kuppelwieser, V.G.; Winter, C.; Bienzeisler, B.

Ganz, W.; Kicherer, F.; Schletz, A. ; European Association for Research on Services -RESER-:
New horizons for the role and production of services. RESER 2008. Conference proceedings. CD-ROM : September 25th-26th 2008, Stuttgart, Germany
Stuttgart: Fraunhofer IRB Verlag, 2008
ISBN: 978-3-8167-7787-8
16 pp.
European Association for Research on Services (RESER Conference) <18, 2008, Stuttgart>
Conference Paper
Fraunhofer IAO ()

A number of studies have shown that transformational leadership positively influences organizational innovation. However, there is a lack of studies examining the linkage between innovation and transformational leadership in service companies. Therefore this study is aimed to investigate the impact of transformational leadership on service innovation especially service innovativeness. Furthermore, this effect was proposed to directly and indirectly improve organizational performance outcome.