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An empirical study of firefighting sensemaking practices to inform the design of ubicomp technology

: Dyrks, T.; Denef, S.; Ramirez, L.

Fulltext urn:nbn:de:0011-n-751113 (156 KByte PDF)
MD5 Fingerprint: 6abb98d8da94ae93d7e9684ffa7cb108
Copyright Association for Computing Machinery (ACM)
Created on: 18.6.2008

Association for Computing Machinery -ACM-, Special Interest Group on Computer and Human Interaction -SIGCHI-:
Workshop on Sensemaking. Proceedings : Workshop at the SIGCHI Conference on Human Factors in Computing Systems; Florence, Italy, April 5-10, 2008, CHI 2008
New York: ACM Press, 2008
5 pp.
Workshop on Sensemaking <2008, Florence>
Conference on Human Factors in Computing Systems (CHI) <26, 2008, Florence>
Conference Paper, Electronic Publication
Fraunhofer FIT ()
sensemaking; ubiquitous computing; emergency response; ethnography; empathic design; firefighting

In this paper we present an ethnographic study conducted with the Paris Firefighting Brigade to understand the sensemaking practices of firefighters on the first line of intervention and explore ideas for the design of supporting ubicomp technologies. We argue that sensemaking is a core element of firefighting practices particularly when firefighters work on creating a shared understanding of unknown spaces. After exploring a building under very limited visual conditions, firefighters draw ad hoc maps and representations of the environment, which play a crucial role in collaborative sensemaking processes. We conclude on the importance of the central role that sensemaking should play in ubicomp solutions supporting firefighters on ad hoc mapping.