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Fast and reliable order management design using a qualitative approach

: Wiendahl, Hans-Hermann


Olhager, J. ; International Federation for Information Processing -IFIP-, Working Group 5.7 Integration in Production Management:
Advances in production management systems : International IFIP TC 5, WG 5.7 Conference on Advances in Production Management Systems (APMS 2007), September 17-19, Linköping, Sweden
Berlin: Springer, 2007 (International Federation for Information Processing 246)
ISBN: 978-0-387-74156-7
ISBN: 0-387-74156-9
Conference on Advances in Production Management Systems (APMS) <2007, Linköping>
Conference Paper
Fraunhofer IPA ()
manufacturing; Production Planning and Control (PPC); Auftragsmanagement; Order management; Fertigung

Abrupt and often surprising changes characterize the situation of manufacturing companies. Important for an order management design are those factors which potentially cause turbulence and lead to schedule deviations. The paper describes a method to capture and assess them qualitatively. Based on an analogy to physics, the morphology of turbulence germs is provided. Then, a procedure is described how to successfully transfer approaches for turbulence management to other companies. The last part reflects in detail on the application experience.