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Testing Perceived Quality of AI-based Smart Services
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2021
Conference Paper
Titel
Testing Perceived Quality of AI-based Smart Services
Author(s)
Neuhüttler, Jens
Hermann, Sibylle
Ganz, Walter
Spath, Dieter
Hauptwerk
The Disruptive Role of Data, AI and Ecosystems in Services
Konferenz
European Association for Research on Services (RESER Conference) 2021
DOI
10.24406/publica-fhg-413238
File(s)
N-643980.pdf (1.24 MB)
Language
English
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Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO