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The Value of the User Evaluation Process in the European IoT Large-Scale Pilot for Smart Living

: Wichert, Reiner; Tazari, Mohammad-Reza; Albrecht, Axel; Wichert, Monika


Streitz, Norbert (Ed.):
Distributed, Ambient and Pervasive Interactions. 9th International Conference, DAPI 2021. Proceedings : Held as Part of the 23rd HCI International Conference, HCII 2021, Virtual Event, July 24-29, 2021
Cham: Springer Nature, 2021 (Lecture Notes in Computer Science 12782)
ISBN: 978-3-030-77014-3 (Print)
ISBN: 978-3-030-77015-0 (Online)
ISBN: 978-3-030-77016-7
International Conference on Distributed, Ambient and Pervasive Interactions (DAPI) <9, 2021, Online>
International Conference on Human-Computer Interaction (HCI International) <23, 2021, Online>
Conference Paper
Fraunhofer IGD ()
Lead Topic: Individual Health; Lead Topic: Smart City; Research Line: Human computer interaction (HCI); Research Line: Modeling (MOD); aging society; ambient assisted living (AAL); smart living; activities of daily living (ADL); evaluation

Within the EU ACTIVAGE [1] project, a multi-centric IoT-Large Scale Pilot on smart living environments for aging well, we enrolled our smart living solutions in Germany with 184 older adults and a number of their formal and informal caregivers as end users and performed in the last year of the project an evaluation of our deployments. This paper presents the results of this evaluation. The main goal of the assessment was to find an optimal set of devices and functions to increase the users’ wellbeing based on IoT activity monitoring and detection of emergencies. The evaluation used information from sensors installed in homes and nursing rooms, combined with surveys on demographic data of users, user satisfaction survey, and a marketing survey to assess other features that the system should have to offer an attractive solution on the market. After an overview of the piloting setup and a focused discussion of the evaluation results, the paper concludes with further development, which resulted in a new system.