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2021
Conference Paper
Titel
Design of an Extended Technology Acceptance Model for Warehouse Logistics
Abstract
The industry is subject to the increasing process of digitalization. While production is quite advanced in this process of change, logistics still consists largely of manual and paper-based processes. The employees in logistics are mostly unskilled and only carry out simple tasks. Due to a high proportion of part-time workers and foreign employees, logistics in general and warehouse logistics in particular place special demands on the introduction of digital technologies. Existing models for technology acceptance hardly take the special features of warehouse logistics into account. For this reason, a differentiated consideration of this domain is necessary in order to adequately reflect the conditions of warehouse logistics. In this paper an adapted acceptance model for warehouse logistics is developed.