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Deliverable D5.1 - SHAPES user experience design and guidelines

: Silva, Anabela G.; Rocha, Nelson; Almeida, Margarida; Silva, Telmo; Ribeiro, Óscar; Santinha, Gonçalo; Tavares, Rita
: Andreou, Andreas; Mavromoustakis, Constandinos X.; Guerra, Bárbara; D'Arino, Lucia; Pérez, Óscar; Isaris, Paul; Cooper, Sara; Berchtold, Claudia; Silva, Tatiana

Fulltext urn:nbn:de:0011-n-6216813 (2.2 MByte PDF)
MD5 Fingerprint: b5a0f81cc33552447416ce327007a177
Created on: 29.1.2021

Aveiro/Portugal, 2020, 166 pp.
European Commission EC
H2020; 857159; SHAPES
Smart and Healthy Ageing through People Engaging in supporting Systems
Report, Electronic Publication
Fraunhofer INT ()
user experience; User Interface Design; design heuristics; usability; accessibility; usability inspection; accessibility inspection; usability testing; older persons

This deliverable describes key design guidelines and recommendations that intend to inform the decisions of those involved in designing SHAPES platform and digital solutions. It also offers guidance on the evaluation of important contributors to user experience, namely user interface design, accessibility, and usability. The content of the deliverable is based on existing guidelines, patterns, standards and on an in-depth analysis of published evidence. These were complemented and informed by the outcomes of Task 2.1: Understanding Older People: Lives, Communities, and Contexts (to a limited extend as the deliverable of this task is due on month 24); Task 2.5: SHAPES Personas and Use Cases; and Task 3.5: User Requirements for the SHAPES Platform; and subject of fruitful discussion with partners. In summary, this deliverable is the result of: - A scoping review of reviews on the usability of digital solutions directed at older adults, which included 22 systematic reviews and one narrative review. - Literature searches on specific topics (e.g., user interface design, remote usability testing). - Contributions from partners of work package 5 and Tasks 2,1, 2,5 and 3,5 via teleconferences and email exchanges. This deliverable contains the following eight chapters: 1. Introduction. 2. Adopted terms and definitions. 3. User Experience. 4. User Interface Design. 5. Usability Inspection Methods. 6. Usability Assessment Involving Users. 7. User Interface Design and Usability Assessment of SHAPES platform and digital solutions. 8. Consensus Generating Procedure on User Interface Design Guidelines and Usability Assessment. This deliverable will ensure that SHAPES platform and respective digital solutions’ requirements, based on the user needs and preferences, are successfully met and that both the SHAPES platform and digital solutions will grant an intuitive, natural and rewarding user experience.