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Business Ecosystems for Digital Servitization

: Arzt, Alexander; Haugk, Sebastian; Gebauer, Heiko

Fulltext ( - Gesamter Tagungsband)

Bigdeli, A.:
Spring Servitization Conference "Advanced Services for Sustainability and Growth" 2020. Proceedings : Spring Servitization Conference 2020, 14-16 September 2020, Online
Birmingham: Aston Business School, 2020
ISBN: 978-1-85449-429-0
Spring Servitization Conference (SSC) <2020, Online>
Conference Paper, Electronic Publication
Fraunhofer IMW ()
Digitalization; ecosystem; servitization; Digital Offerings; Internet of Things; digital platform

Purpose: This paper aims at conceptualizing an holistic approach for assessing and characterizing ecosystem types in the context of digital offerings.
Design/Methodology/Approach: We conducted a systematic literature review to summarize relevant aspects of ecosystems in the context of digital servitization.
Findings: We developed a framework in form of a morphological box that combines various relevant aspects of ecosystems within five overarching dimensions.
Originality/Value: Our framework can be of value for both researchers and practitioners for assessing and characterizing ecosystems in the context of digital offerings.