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End-users' opinion on living in multi-family nearly zero-energy buildings

: Šijanec Zavrl, Marjana; Jaćimović, Marko; Erhorn-Kluttig, Heike; Erhorn, Hans; Illner, Micha; Engelund Thomsen, Kirsten; Wittchen, Kim; Mørck, Ove; Gutierrez, Miriam; Zinzi, Michele; Mattoni, Benedetta; Fasano, Gaetano

Fulltext urn:nbn:de:0011-n-5658445 (548 KByte PDF)
MD5 Fingerprint: b83c84260bce3967fd0bedc5452b2577
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Created on: 30.11.2019

Institute of Physics -IOP-, London:
10th International Conference IAQVEC 2019 : Indoor Air Quality, Ventilation and Energy Conservation in Buildings, 5-7 September 2019, Bari, Italy
Bristol: IOP Publishing, 2019 (IOP conference series. Materials science and engineering 609)
Art. 072053, 7 pp.
International Conference on Indoor Air Quality, Ventilation and Energy Conservation in Buildings (IAQVEC) <10, 2019, Bari>
European Commission EC
H2020; 754046; CoNZEBs
Cost reduction of new Nearly Zero‐Energy Buildings
Conference Paper, Electronic Publication
Fraunhofer IBP ()

The paper presents the findings on end-users' experiences and expectations about living in multi-family Nearly Zero-Energy Buildings (NZEBs). The survey in four European countries (Slovenia, Italy, Denmark and Germany) was part of EU Horizon 2020 project CoNZEBs (2017-2019) and addressed end-users living or thinking about living in multi-family NZEBs. Targeted end-users were living (as tenants or owners) in either ordinary buildings or in high performance buildings such as NZEBs (mandatory after 2020 according to Directive 2010/31/EU). In the survey, the following topics were addressed: the level of end-user's understanding of the NZEB concept, the source and quality of information on NZEB from the end-users' perspective, the importance of various apartment features for the end-users, perception of NZEB characterizing technologies, and decision triggers for living in NZEB. Concerns, doubts and eventual fears about living in NZEBs were studied to enable a tailored information for future end-users, to increase the demand for NZEB and beyond NZEB buildings and to improve their acceptability. To facilitate the living in NZEBs a guide for end-users was developed, explaining the "Myths" about NZEBs as well as presenting testimonials of current NZEB users in four participating countries.