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Information System Development for Seamless Mobility

: Beutel, Markus; Gökay, Sevket; Jakobs, Eva-Maria; Jarke, Matthias; Kasugai, Kai; Krempels, Karl-Heinz; Ohler, Fabian; Samsel, Christian; Schwinger, Felix; Terwelp, Christoph; Thulke, David; Vogelsang, Sara; Ziefle, Martina


Donnellan, B.:
Smart Cities, Green Technologies and Intelligent Transport Systems. 7th International Conference, SMARTGREENS, and 4th International Conference, VEHITS 2018 : Funchal-Madeira, Portugal, March 16-18, 2018, Revised Selected Papers
Cham: Springer Nature, 2019 (Communications in computer and information science 992)
ISBN: 978-3-030-26632-5 (Print)
ISBN: 978-3-030-26633-2 (Online)
International Conference on Smart Cities and Green ICT Systems (SMARTGREENS) <7, 2018, Funchal>
International Conference on Vehicle Technology and Intelligent Transport Systems (VEHITS) <4, 2018, Funchal>
Conference Paper
Fraunhofer FIT ()

Today, combining diverse mobility services during a single itinerary across different regions is still bristled with obstacles. Although developments concerning Mobility as a Service (MaaS) concepts, Advanced Travel Information Systems (ATIS) or Mobility Service Platforms (MSP) fostered integration, there are still various limitations. Manifold reasons, ranging from technical problems like heterogeneous system landscapes up to strategic business considerations, cause barriers on different levels. Within this work, we present a high level methodology to develop an integrated travel information system to overcome some of these barriers. We describe the practical applications as well as the method evolution in two German research projects. One project developed an IT platform to realize the interoperability of mobility services, whereas the second project focuses on the generalization of the approach by defining a reference framework. In addition, we discuss the lessons learned from half a decade of mobility and information systems research to suggest implications for future research.