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WDP vs. Nielsen’s Heuristics: A Comparison

: Petter, Oliver; Polst, Svenja; Ebert, Achim; Feth, Denis


Gesellschaft für Informatik -GI-, Bonn:
Mensch und Computer 2018 - Tagungsband : 2.-5. September 2018, Dresden
Bonn: GI, 2018
Konferenz "Mensch und Computer" <2018, Dresden>
Conference Paper
Fraunhofer IESE ()
WDP; Nielsen; Heuristic Evaluation

Most usability evaluation methods (UEM) and heuristics, such as Nielsen’s heuristics, are tailored to usability professionals. However, these experts are rare and expensive. Thus, we empirically evaluated whether the web usability inspection technique based on design perspectives (WDP) can achieve equally valuable results while being less dependent on expert knowledge. The results indicate that WDP applied by developers can be a good alternative for usability evaluations by experts.