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Specification technique for augmented reality based product service systems

: Röltgen, D.; Wortmann, F.; Anacker, H.; Dumitrescu, R.


Marjanovic, D.:
Design 2018. Proceedings of the 15th International Design Conference : May 2018, Dubrovnik, Croatia
Zagreb: University of Zagreb, Faculty of Mechanical Engineering and Naval Architecture, 2018 (DS. Design Society 92)
ISBN: 978-953-7738-59-4
International Design Conference <15, 2018, Dubrovnik>
Conference Paper
Fraunhofer IEM ()

As one of the key technologies of digitalization, Augmented Reality (AR) provides significant innovation potentials for the product service business. However, the design of AR-based product service systems proves to be challenging due to interdependencies of product, service and AR functionalities. In this paper, a semi-formal, domain-spanning specification technique is presented. It helps companies to systematically create concepts for product service systems, taking into account the technology-specific requirements of AR, and enables a transparent communication between the domains involved.