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Rapid lean UX development through user feedback revelation

: Elberzhager, Frank; Holl, Konstantin; Karn, Britta; Immich, Thomas


Felderer, Michael (Ed.):
Product-focused software process improvement. 18th International Conference, PROFES 2017. Proceedings : Innsbruck, Austria, November 29 - December 1, 2017
Cham: Springer International Publishing, 2017 (Lecture Notes in Computer Science 10611)
ISBN: 978-3-319-69925-7 (Print)
ISBN: 978-3-319-69926-4 (Online)
ISBN: 3-319-69925-3
International Conference on Product-Focused Software Process Improvement (PROFES) <18, 2017, Innsbruck>
International Workshop on Managing Quality in Agile and Rapid Software Development Processes (QuASD) <1, 2017, Innsbruck>
Conference Paper
Fraunhofer IESE ()
quality assurance; user experience; lean development; feedback; Opti4Apps

The development of software within short timeframes calls for concepts like minimum viable products with lean development. An agile development setting allows software products to be put on the market in time. Nevertheless, quality, especially in terms of user requirements, suffers when the focus is on the speed of the development. Therefore, we have developed the approach Opti4Apps, which considers user feedback automatically. This automation enables rapid user feedback to be revealed, which is needed for lean development in order to achieve high software quality in accordance with the users' needs. This paper shows how the approach can be applied smoothly in agile development settings by analyzing common agile practices with regard to our user-centric feedback approach Opti4Apps. It turned out that with most practices, the additional effort is low, and the positive influence can be highly beneficial.