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Challenges of Interdisciplinary Cooperation - Adapting service blueprinting to product engineering

: Dölz, Josephine; Holowenko, Olaf; Carsch, Sebastian; Günther, Tobias; Oehm, Lukas; Ihlenfeldt, Steffen; Schmauder, Martin; Schult, Andre; Siems, Florian U.; Wiemer, Hajo


International journal of strategic management : IJSM 17 (2017), No.1, pp.95-105
ISSN: 1555-2411
ISSN: 2378-8615 (Online)
Journal Article
Fraunhofer IVV ()

Designing processing machines or industrial products has become more and more complex. To handle the increasing complexity, many different stakeholders from various domains work together in interdisciplinary project teams. The present paper explores how blueprints can be applied to interdisciplinary product engineering processes including various disciplines with different motives and wishes. The aim of the presented blueprint variation is to chart the engineering design process using the example of a sales department in order to uncover operational weaknesses and highlight possible improvements. Opportunities and limitations of the presented adaptation are discussed.