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Service design studio for SaaS

: Steinbuss, Sebastian; Flake, Stephan; Ley, Martin; Schmülling, Christian; Tacken, Jürgen


Clausen, Uwe (Ed.); Ten Hompel, Michael (Ed.); Klumpp, Matthias (Ed.):
Efficiency and logistics
Berlin: Springer, 2013 (Lecture Notes in Logistics)
ISBN: 978-3-642-32837-4 (Print)
ISBN: 978-3-642-32838-1 (Online)
ISBN: 3-642-32837-7
Bundesministerium für Bildung und Forschung BMBF
Service Design Studio
Book Article
Fraunhofer ISST ()
Cloud Services; Software-as-a-Service (SaaS); Logistics-as-a-Service (LaaS); aspects; security; billing; interceptors; USDL; EffizienzCluster; cloud-oriented service-marketplace

The aim of the Service Design Studio project is to provide methods and tools to enable the deployment of existing software in cloud environments based on the Software-as-a-Service (SaaS) model. As the project focuses on logistics IT services, the approach is contributing to a new Logistics-as-a-Service offering. This article provides a description of the requirements analysis for enabling logistics IT services to be offered in cloud environments, the concepts for the necessary methods and tools, and the implementation of a proof of concept Service Design Studio environment.