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Creating user-specific business process monitoring dashboards with a model-driven approach

: Kintz, Maximilien; Kochanowski, Monika; Kötter, Falko

Fulltext urn:nbn:de:0011-n-4387184 (941 KByte PDF)
MD5 Fingerprint: 8e342a722098620db4c98198750d5682
Created on: 15.11.2018

Ferreira Pires, Luis (Ed.):
MODELSWARD 2017, 5th International Conference on Model-Driven Engineering and Software Development. Proceedings. Vol.1 : Porto, Portugal, February 19 - 21, 2017
SciTePress, 2017
ISBN: 978-989-758-210-3
International Conference on Model-Driven Engineering and Software Development (MODELSWARD) <5, 2017, Porto>
Conference Paper, Electronic Publication
Fraunhofer IAO ()

Monitoring with the goal of visualizing key performance indicators using dashboards is an established way of enabling the analysis of business processes and providing quick information in critical situations. Model-driven development and design of these dashboards has proven useful in real world scenarios. However, in large organizations, dashboards need to be role-specific, as not all users are concerned by the same data. In this paper, a users-and-roles model is introduced. It extends and adapts the model-driven process monitoring methodology aPo. With this model, it becomes possible to automatically generate user-specific monitoring dashboards, properly displaying the needed information for each user in an organisation. The implementation is evaluated with a real-world use-case from the service industry.