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IT-outsourcing behavior in the logistics sector within the context of digitalization

An international systematic and comparative scenario analysis
: Dopslaf, Mariam
: Pflaum, Alexander


Stuttgart: Fraunhofer Verlag, 2017, XI, 209 pp., XL
Zugl.: Bamberg, Univ., Diss., 2016
Logistik und Informationstechnologien. Schriftenreihe, 3
ISBN: 978-3-8396-1134-0
Fraunhofer IIS ()
international business; computing & information technology; outsourcing; business innovation; international business; computing and information technology; Logistiker; Logistikdienstleister; IT-Dienstleister

Being IT-outsourcing an important business trend in the era of digitalization, the topic has received attention from scholars during the last decade. However, the particular phenomenon of IT-outsourcing in the logistics sector, which is also gaining momentum as a business practice, has been much less studied and therefore not present in academic literature. This text provides an interesting an encompassing account on the topic of IT-outsourcing within the context of logistics service providers facing the challenge of digitalization by providing an account of the main drivers and implications of IT-outsourcing in the field of logistics. Based on a conceptual model, an empirical comparative study between the logistics sectors of Germany and Mexico is conducted and further enhanced through information gathered by means of in-depth interviews giving further illumination of the factors influencing IT-outsourcing in both countries.