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Information and interaction needs of vulnerable groups with regard to disaster alert apps

: Klafft, Michael; Reinhardt, Niklas

Fulltext urn:nbn:de:0011-n-4260834 (260 KByte PDF)
MD5 Fingerprint: 35cdd2b11e21f38b5f1ba01c1f54252a
Created on: 15.12.2016

Weyers, Benjamin (Hrsg.) ; Gesellschaft für Informatik -GI-, Fachbereich Mensch-Computer-Interaktion:
Mensch und Computer 2016. Workshopband. Online resource : 4. - 7. September 2016, Aachen
Aachen: GI, 2016
7 pp.
Konferenz "Mensch und Computer" <2016, Aachen>
Conference Paper, Electronic Publication
Fraunhofer FOKUS ()

In recent years, disaster management agencies introduced alert apps in order to inform the population in case of disasters. Initially, app design was focused on the average citizen and his or her information and interaction needs. However, vulnerable population groups need additional information or may have specific interaction requirements due to various types of impairments. This paper discusses how the needs of different vulnerable groups can be addressed. It also analyzes the suitability of an off-the-shelf disaster alert app for deaf people by presenting results of an exploratory field test.