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  4. Challenges in designing and distributing a not for profit first aid app worldwide
 
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2016
Conference Paper
Title

Challenges in designing and distributing a not for profit first aid app worldwide

Abstract
First aid apps can assist people in preparing for emergencies, and they can help citizens to bridge the gap between the emergence of a disaster and the time when professional rescuers arrive on the scene. In this paper, we discuss key requirements and factors influencing the uptake, acceptance, and use of first aid apps from an end-user's as well as a distributor's perspective. Based upon theoretical considerations as well as practical experiences from a multinational first aid app program, best practices for the adaptation of a first aid app to the local user context are identified, recommendations for successful market introduction are formulated, and the capabilities and limitations of first aid apps are discussed. Results presented are based on semi-structured interviews with 29 experts from eight countries, as well as a secondary analysis of Google Analytics data.
Author(s)
Klafft, Michael
Jade Hochschule, Wilhelmshaven
Said, Maurice
Trilateral Research Ltd., London
Anson, Susan
Trilateral Research Ltd., London
Watson, Hayley
Trilateral Research Ltd., London
Hughes, Amanda
Utah State University, Logan, Utah
Lukau, Eridy  
Fraunhofer-Institut für Offene Kommunikationssysteme FOKUS  
Mainwork
Informatik 2016. Informatik von Menschen für Menschen  
Conference
Gesellschaft für Informatik (Jahrestagung) 2016  
DOI
10.13140/RG.2.2.22990.05441
Language
English
Fraunhofer-Institut für Offene Kommunikationssysteme FOKUS  
Keyword(s)
  • first aid app

  • requirements

  • Critical Success Factors

  • user behaviour

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