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The knowledge gap: Providing situation-aware information assistance on the shop floor

: Aehnelt, Mario; Urban, Bodo


Nah, F.:
HCI in business. Second international conference, HCIB 2015 : Held as part of HCI International 2015, Los Angeles, CA, USA, August 2-7, 2015; Proceedings
Cham: Springer International Publishing, 2015 (Lecture Notes in Computer Science 9191)
ISBN: 978-3-319-20894-7 (Print)
ISBN: 978-3-319-20895-4 (Online)
International Conference on HCI in Business (HCIB) <2, 2015, Los Angeles/Calif.>
International Conference on Human-Computer Interaction (HCI International) <17, 2015, Los Angeles/Calif.>
Conference Paper
Fraunhofer IGD, Institutsteil Rostock ()
Fraunhofer IGD ()
Business Field: Visual decision support; Research Area: Human computer interaction (HCI); information assistance; cognitive architecture; knowledge based system

Situation-aware information assistance strongly depends on the quality of available contextual background knowledge for an application domain and on its automatic processing. In this paper we present a conceptual approach towards using cognitive architectures to provide information assistance and allow complex decision making based on expert knowledge. We transfer our approach into a technical concept which was finally implemented as part of the Plant@Hand assembly assistance system within a mobile workshop trolley. The paper gives insights into our work on formalizing knowledge and providing ad-hoc mechanisms for planning, assisting and controlling assembly tasks on the manufacturing shop floor.